Frequently Asked Questions

List of Questions

1. WLSDM Product License and Support (General Info)

MINOR Upgrade = From v1.1.x to v1.1.y
MAJOR Upgrade = From v1.x.1 to v1.y.1 OR From vX.1.1 to vY.1.1

License with 1 year of enterprise support are eligible to do major upgrades.

License without enterprise support are eligible to do minor upgrades.

All the license models are lifetime and product fee is paid only once.

All the license prices are calculated for per WebLogic domain.

All support models are yearly and calculated for per domain.

If Enterprise SUPPORT is not renewed, the PRODUCT must be purchased again from scratch to RENEW enterprise WLSDM support.

2. WLSDM Support Covers (General Info)

MINOR Upgrade = From v1.1.x to v1.1.y
MAJOR Upgrade = From v1.x.1 to v1.y.1 OR From vX.1.1 to vY.1.1

License with 1 year of enterprise support is eligible to do major upgrades.

License without enterprise support is NOT eligible to do minor upgrades.

Enterprise License with 1 year of Support Covers:

Problems with installing the product
Problems with using the product
Help with general questions
Highest priority for support requests
Highest priority for bug fixes
Highest priority for requested features
Upgrade assurance for all minor upgrades
Upgrade assurance for major upgrades during the support period of 1 year
If Enterprise SUPPORT is not renewed, the PRODUCT must be purchased again from scratch to RENEW enterprise WLSDM support.

License without Enterprise Support:

NOT eligible to do any minor upgrade
NOT eligible to do any major upgrade
Unable to get support for installing the product
Unable to get support for using the product

3. Please let us know overall licensing cost and supporting model for WLSDM?

MINOR Upgrade = From v1.1.x to v1.1.y
MAJOR Upgrade = From v1.x.1 to v1.y.1 OR From vX.1.1 to vY.1.1

License with 1 year of enterprise support are eligible to do major upgrades.

License without enterprise support are eligible to do minor upgrades.

Our enterprise and standard license model and prices are listed above and the offers are very reasonable. We are ready to offer a great discount for multiple purchase. We would be happy to make a special campaign to our clients which have many WebLogic domains.

Our prices are very reasonable and we aware of our enterprise and unique WebLogic monitoring solution WLSDM. It’s designed for mission-critical WebLogic domains and Advanced WebLogic administrators.

You can move forward your WebLogic team by using this tool and reach to zero error on your WebLogic domains. So, we encourage individual administrators applying us for the official offer.

Get Official Quote Now!

Our supporting model is yearly and dedicated to per WebLogic domain. Remember, the license ownership is lifetime and we charge only major upgrades (i.e. from v2 to v3). All the other minor upgrades are free of charge.

If Enterprise SUPPORT is not renewed, the PRODUCT must be purchased again from scratch to RENEW enterprise WLSDM support.

4. Is there any open issues?

SDLC never stops on WLSDM project and it’s for sure we have some minor issues at some times. All of them will be fixed immediately and solutions are available on the next release. It’s possible to create your own issue and problem on community.wlsdm.com portal. We are ready to support all the users.

5. What is the plan to cover any additional features in the upcoming version?

We are developing WLSDM project constantly and we like to to add new features. But we always keep main and core framework stable. If you want any feature to add the product, please open a ticket on community portal.

https://community.wlsdm.com/topic/18/wlsdm-new-features-requests

On the other hand, WLSDM Update/Upgrade is really easy.

Update wlsdm.war file by replacing with new package.
Update wlsdm_agent.jar file by replacing with new package.
Restart managed server that wlsdm_agent.jar is deployed
Restart Admin server.

6. Does WLSDM allow customization?

YES, absolutely. You are going to love the customization and dashboard features.

It is possible;

Customizing all dashboards, adding unlimited dashboard
Editing and customizing all HTML Email templates according to your company/organization
Adding custom metric actions (i.e. WLST, .sh, .py, .cmd)

If you want any other customization, please let us know and give more details about it.

https://community.wlsdm.com/category/5/community-wlsdm-support

7. Is it possible to monitor Oracle FMW Products like SOA, OSB, ADF… ?

YES! You are at the right place.

We have additional Oracle FMW Monitoring modules. i.e. WLSDM-SOA module is activated automatically when you install it to a WebLogic SOA Suite domain.

All the other WLSDM FMW Monitoring modules are listed below and these modules need additional license for the activation. Please contact to us for these modules:

WLSDM-SOA Monitoring Module
WLSDM-OSB Monitoring Module
WLSDM-ADF Monitoring Module
WLSDM-IDM Monitoring Module
WLSDM-OFR Monitoring Module

Besides, by using “Configuration > JMX MBean Metric Browser & Settings” page it is possible;

Creating unlimited dashboard (i.e. Add new dashboard and name it “Oracle B2B”)
Add relevant “Oracle B2B” JMX metric instances by using metric browser and assign them to “Oracle B2B” dashboard
Then assign your thresholds and other actions… etc.
That’s it. You are ready to monitor your “Oracle B2B” console.
We recommend an Advanced WebLogic admin to do it and give information about new alarms. The whole WLSDM system is parametrical.

8. I am an employee at my company; Do not know how to make my company buy WLSDM?

This is a classical enterprise situation or problem for us. We have lots of customers which they found us via their WebLogic administrators, developers or managers. You can follow below path:

Firstly, do your POC (Proof of Concept) with our evaluation licenses on your Production or Test environments. If you need any support, please post it on community portal.
Then report the results to your manager and company’s purchase team.
If the results is OK and you want to move forward your WebLogic team and increase applications’ service quality; then visit us again
Finally, you can buy online or operate manual offer processes. For the manual purchase process please use:
Get Official Quote Now!
All the online payments are via PayPal and it is completely secure. Our experience shows that, enterprise companies are familiar with the PayPal payment method by using company credit card.

Still have additional technical question(s)? Please visit community.wlsdm.com

WebLogic Community References

WLSDM is really a cool Monitoring Dashboard, which is worth having a look... Under the Section Operational Tools & Utils you can find various helpful stuff like Log File Viewer, Thread Dump Analyzer, MBean Search, Decrypt -Encrypt and so on. My personal favorite is the WLST Web Console, here you can execute directly from your web browser WLST commands or execute WLST Python Scripts.

Easy installation and configuration of thresholds and alerts for the essential metrics. File system historical data store, not available otherwise without products like EM Grid/Cloud Control. Integrated with the WebLogic administration console, modern and responsive interface.

I have designed this product not only for plain Oracle WebLogic domains, also supporting and understanding all Oracle Fusion Middleware domains and doing well on production environments. Oracle Service Bus module and dashboards, SOA Suite module and dashboards, FMW Component dashboards… etc. only available in WLSDM and OPC products.

We have been able to increase our server uptime and stability by efficiently troubleshooting the issue root causes using WLSDM's diagnostic and monitoring features. Rather than reacting to platform-based issues, our team has become more proactive in detecting them early and fixing them before our customers can. The product support is excellent and unmatched.

Installation is easy. It's nice that WLSDM does not have license for Developer servers. Install it on a DEV server to try other features, too. Comparing to WebLogic monitoring dashboard, WLSDM UI looks better! Decryption of data source passwords is nice.

We have been using WLSDM since the last quarter of 2020. As a developer WLSDM is one of our best friend while supporting production middleware operations. Very functional and really easy to use.

I have more than 2 years of experience with this tool. This tool monitors WebLogic server to really deep level. Best part is its really easy to install and upgrade. Minimal system requirements for installation.Customized view is really helpful. For WebLogic monitoring, my recommendations are WLSDM.

Great tool. Helping us to monitor our Oracle Fusion Middleware (FMW) domains and providing insightful data.

I like the feature HTTPClient Outbound Call is something which will help us a lot. Because, we had been working with a lot of third party URLs where we have to connect. Sometimes there is an issue and it is really difficult to find out root cause. I think this tool is going to help us a lot. Great tool!

Before coming across this product, my day to day tasks of managing WebLogic servers and Oracle applications such as OSB and SOA was tedious, manual and inefficient. After starting to use WLSDM, I got a platform in which I could follow my Oracle services' clusters much more efficiently. By using it's features my customer satisfaction increased significantly.

After downloading WLSDM solution. Literally in two clicks we get a tool already suitable for work with a set of threshold values and the ability to send messages and large speedometers of charts. Especially for a large monitoring infrastructure, or to help a DevOps engineer who needs to keep his finger on the pulse of spinning applications.

I tried lots of different products to monitor our WebLogic domains. WLSDM is the only one which covers all our needs.

Installation and integration of WLSDM can be done very quickly and easily. Very useful tool for WebLogic.

Nice tool. Making WebLogic administration easier for none experienced users and offering additional services.

I did the WLSDM installation in less than 5 minutes in my Oracle BPM domain parallel watching a movie on Netflix. That simple it is.

It helped us to consolidate various alerts generated in the domains of the data bus. Therefore, making our team able to obtain quicker the root cause of the incident in the production environment.

I learn new things on WLSDM tool for WebLogic. It is great news that WLSDM comes with Oracle SOA Support.

Problem solved by the support team, due to using the OUD for access, a base version was made! I congratulate the WLSDM team for their attention and timely solution.

Hi, I was able to run and configure WLSDM smoothly. Thank you very much for the excellent and swift work!

WLSDM has helped us to produce finer analysis about the concurrent problems that we are faced with in the production environment for the data bus we manage and the WebLogic servers of the application. The result; WLSDM has helped us to reduce troubleshooting time in turn increasing work productivity.

It helped us to consolidate various alerts generated in the domains of the data bus. Therefore, making our team able to obtain quicker the root cause of the incident in the production environment.

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